RETURN & REFUND

At BLOWD, we stand by our engineering. But we also know that sometimes, a product just isn't the right fit for your space. Here is how we handle returns—no fine print, just fairness.

1. 30-DAY RETURN POLICY

·         The Window You have 30 days from the moment your package is delivered to start a return.

·         The Requirement We only ask that items stay in their original packaging and remain in the same condition you received them.

2. TRANSPARENT COSTS

·         Restocking Fees None. We don't believe in charging you to put a product back on our shelf.

·         Return Shipping

o    You cover shipping if you simply changed your mind or picked the wrong color.

o    We cover shipping if the product is defective, damaged, or we sent the wrong model.

3. ISSUES UPON ARRIVAL

·         Quick Check Please open your box as soon as it arrives.

·         48-Hour Alert If something is broken or malfunctioning, email contact@blowd.us within 48 hours. We will fast-track a solution so you aren't left without a breeze.

4. REFUND TIMELINE

·         Notification We’ll send you an update the moment your return reaches our warehouse and passes inspection.

·         Processing Once approved, your money goes back to your original payment method within 7 business days.

·         Banking Keep in mind that banks often take a few extra days to show the balance on your statement.

5. REACH OUT

Questions about a specific order? Connect with our team directly. Email: contact@blowd.us
Support Hours: 9:00 AM – 5:00 PM (EST), Monday – Saturday